{"id":592,"date":"2023-02-16T12:10:31","date_gmt":"2023-02-16T12:10:31","guid":{"rendered":"https:\/\/uandbcleaning.hu\/gyik\/"},"modified":"2023-02-27T09:51:08","modified_gmt":"2023-02-27T09:51:08","slug":"faq","status":"publish","type":"page","link":"https:\/\/uandbcleaning.hu\/en\/faq\/","title":{"rendered":"Faq"},"content":{"rendered":"<div id='full_slider_1'  class='avia-fullwidth-slider main_color avia-shadow   avia-builder-el-0  el_before_av_one_full  avia-builder-el-first   container_wrap fullsize'  >\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-k860hz5v-ec53d7795acb557e7d7c5da84fb4c9cb\">\n#top #wrap_all .avia-slideshow .av-slideshow-caption.av-k860hz5v-ec53d7795acb557e7d7c5da84fb4c9cb__0 .avia-caption-title{\nfont-size:48px;\n}\n#top .avia-slideshow .av-slideshow-caption.av-k860hz5v-ec53d7795acb557e7d7c5da84fb4c9cb__0 .avia-caption-content{\nfont-size:23px;\n}\n#top .avia-slideshow .av-slideshow-caption.av-k860hz5v-ec53d7795acb557e7d7c5da84fb4c9cb__0 .avia-caption-content p{\nfont-size:23px;\n}\n<\/style>\n<div  class='avia-slideshow av-k860hz5v-ec53d7795acb557e7d7c5da84fb4c9cb avia-slideshow-featured av_slideshow_full avia-slide-slider av-slideshow-ui av-control-default av-slideshow-manual av-loop-once av-loop-manual-endless av-default-height-applied   avia-slideshow-1' data-slideshow-options=\"{&quot;animation&quot;:&quot;slide&quot;,&quot;autoplay&quot;:false,&quot;loop_autoplay&quot;:&quot;once&quot;,&quot;interval&quot;:5,&quot;loop_manual&quot;:&quot;manual-endless&quot;,&quot;autoplay_stopper&quot;:false,&quot;noNavigation&quot;:false,&quot;bg_slider&quot;:false,&quot;keep_padding&quot;:false,&quot;hoverpause&quot;:false,&quot;show_slide_delay&quot;:0}\"  itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><ul class='avia-slideshow-inner ' style='padding-bottom: 28.666666666667%;'><li  class='avia-slideshow-slide av-k860hz5v-ec53d7795acb557e7d7c5da84fb4c9cb__0  av-single-slide slide-1 slide-odd'><div data-rel='slideshow-1' class='avia-slide-wrap '   ><div class='av-slideshow-caption av-k860hz5v-ec53d7795acb557e7d7c5da84fb4c9cb__0 caption_fullwidth caption_center'><div class=\"container caption_container\"><div class=\"slideshow_caption\"><div class=\"slideshow_inner_caption\"><div class=\"slideshow_align_caption\"><h2 class='avia-caption-title '  itemprop=\"name\" >Frequently asked questions and answers<\/h2><\/div><\/div><\/div><\/div><\/div><img decoding=\"async\" fetchpriority=\"high\" class=\"wp-image-312 avia-img-lazy-loading-not-312\"  src=\"https:\/\/uandbcleaning.hu\/wp-content\/uploads\/2020\/03\/alexandra-gorn-JIUjvqe2ZHg-unsplash-1500x430.jpg\" width=\"1500\" height=\"430\" title='alexandra-gorn-JIUjvqe2ZHg-unsplash' alt=''  itemprop=\"thumbnailUrl\"   \/><div class='av-section-color-overlay' style='opacity: 0.3; background-color: #494949; '><\/div><\/div><\/li><\/ul><\/div><\/div><div id='after_full_slider_1'  class='main_color av_default_container_wrap container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-592'><div class='entry-content-wrapper clearfix'>\n<div class='flex_column_table av-k864w5df-742f6ea7f015e9481536992ab4d78aa3 sc-av_one_full av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-k864w5df-742f6ea7f015e9481536992ab4d78aa3\">\n.flex_column.av-k864w5df-742f6ea7f015e9481536992ab4d78aa3{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\nbackground-color:#ffffff;\n}\n<\/style>\n<div  class='flex_column av-k864w5df-742f6ea7f015e9481536992ab4d78aa3 av_one_full  avia-builder-el-1  el_after_av_slideshow_full  el_before_av_section  avia-builder-el-no-sibling  first no_margin flex_column_table_cell av-equal-height-column av-align-middle av-zero-column-padding  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-k86b7i01-c83a7980e3b7a2c8fae131cf3aece957\">\n#top .avia-icon-list-container.av-k86b7i01-c83a7980e3b7a2c8fae131cf3aece957 .iconlist_icon{\nbackground-color:#f5be18;\nborder:1px solid #ffffff;\n}\n#top #wrap_all .avia-icon-list-container.av-k86b7i01-c83a7980e3b7a2c8fae131cf3aece957 .av_iconlist_title{\nfont-size:21px;\n}\n.avia-icon-list-container.av-k86b7i01-c83a7980e3b7a2c8fae131cf3aece957 .iconlist_content{\nfont-size:16px;\ncolor:#0f0f0f;\n}\n<\/style>\n<div  class='avia-icon-list-container av-k86b7i01-c83a7980e3b7a2c8fae131cf3aece957  avia-builder-el-2  avia-builder-el-no-sibling '><ul class='avia-icon-list avia_animate_when_almost_visible avia-icon-list-left av-iconlist-big av-k86b7i01-c83a7980e3b7a2c8fae131cf3aece957 avia-iconlist-animate'>\n<li><div class='iconlist_icon av-13sbq8-cbeb4435ff63a6b6334fea863f6fcbfc avia-font-entypo-fontello avia-iconfont avia-font-entypo-fontello'><span class='av-icon-char' data-av_icon='\ue81c' data-av_iconfont='entypo-fontello' aria-hidden=\"true\"><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Icon: How to order the cleaning service and what to do after?\"><h4 class='av_iconlist_title iconlist_title  '  itemprop=\"headline\" >How to order the cleaning service and what to do after?<\/h4><\/header><div class='iconlist_content av_inherit_color'  itemprop=\"text\" ><ul>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Please f<a href=\"https:\/\/uandbcleaning.hu\/en\/ask-our-offer\/\">ill in our request form<\/a> so that we can record your request in our system.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">We will process your request within 48 hours and send you an offer by email.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">If you accept our offer, we will contact you to discuss the details of the cleaning service and arrange a suitable time to carry out the cleaning.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">The cleaner will arrive on site at the agreed time and complete the agreed cleaning tasks.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">When the work is completed, we will issue and send you an invoice in email.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">If you require our cleaning service on a regular basis, we will agree on the frequency and suitable times after the first session. The cleaner will carry out the cleaning tasks again at the agreed time.<\/span><\/li>\n<\/ul>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<li><div class='iconlist_icon av-xn72w-eedbc8d5a8792bdb914e74c9229a42ba avia-font-entypo-fontello avia-iconfont avia-font-entypo-fontello'><span class='av-icon-char' data-av_icon='\ue81c' data-av_iconfont='entypo-fontello' aria-hidden=\"true\"><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Icon: How long in advance do I need to give notice of my cleaning needs?\"><h4 class='av_iconlist_title iconlist_title  '  itemprop=\"headline\" >How long in advance do I need to give notice of my cleaning needs?<\/h4><\/header><div class='iconlist_content av_inherit_color'  itemprop=\"text\" ><p><span style=\"font-weight: 400;\">The sooner the better. We are constantly expanding our cleaning team to shorten the waiting time for our prospective customers, but our staff are still extremely busy and may have to wait up to 2+ weeks to complete certain jobs. We strive to complete the cleaning jobs within 7 days. Orders within 24 hours can only be accepted in very exceptional circumstances.<\/span><\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<li><div class='iconlist_icon av-p0sp4-da479b3a16afb87ca79c709bb3292b84 avia-font-entypo-fontello avia-iconfont avia-font-entypo-fontello'><span class='av-icon-char' data-av_icon='\ue81c' data-av_iconfont='entypo-fontello' aria-hidden=\"true\"><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Icon: How can I pay for the service?\"><h4 class='av_iconlist_title iconlist_title  '  itemprop=\"headline\" >How can I pay for the service?<\/h4><\/header><div class='iconlist_content av_inherit_color'  itemprop=\"text\" ><p><span style=\"font-weight: 400;\">Our customers can pay for the cleaning service by bank transfer.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<li><div class='iconlist_icon av-8is8-edf6197133dcbd7ea660a96cc7c8fb56 avia-font-entypo-fontello avia-iconfont avia-font-entypo-fontello'><span class='av-icon-char' data-av_icon='\ue81c' data-av_iconfont='entypo-fontello' aria-hidden=\"true\"><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Icon: Do I have to stay on site during the cleaning service?\"><h4 class='av_iconlist_title iconlist_title  '  itemprop=\"headline\" >Do I have to stay on site during the cleaning service?<\/h4><\/header><div class='iconlist_content av_inherit_color'  itemprop=\"text\" ><p><span style=\"font-weight: 400;\">No. For the first time or in case of a one-time cleaning session, it is advisable to meet the cleaner on spot at the beginning of the session to agree on the exact cleaning tasks and procedure and also to take over the work in this way. In between the cleaner is able to work independently.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<li><div class='iconlist_icon av-dsayw-617b4013731ac72f0fce3bbece58b12a avia-font-entypo-fontello avia-iconfont avia-font-entypo-fontello'><span class='av-icon-char' data-av_icon='\ue81c' data-av_iconfont='entypo-fontello' aria-hidden=\"true\"><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Icon: If I order cleaning on a regular basis, will the same cleaner do the work?\"><h4 class='av_iconlist_title iconlist_title  '  itemprop=\"headline\" >If I order cleaning on a regular basis, will the same cleaner do the work?<\/h4><\/header><div class='iconlist_content av_inherit_color'  itemprop=\"text\" ><p><span style=\"font-weight: 400;\">We endeavour to ensure that the same colleague carries out the cleaning when you order regularly. If this certain colleague is not available, we will offer a replacement or rescheduling.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<li><div class='iconlist_icon av-9kzfs-eea4e37cc3b1f90a52b2a4683638d914 avia-font-entypo-fontello avia-iconfont avia-font-entypo-fontello'><span class='av-icon-char' data-av_icon='\ue81c' data-av_iconfont='entypo-fontello' aria-hidden=\"true\"><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Icon: Is it possible to make a site inspection in advance?\"><h4 class='av_iconlist_title iconlist_title  '  itemprop=\"headline\" >Is it possible to make a site inspection in advance?<\/h4><\/header><div class='iconlist_content av_inherit_color'  itemprop=\"text\" ><p><span style=\"font-weight: 400;\">Yes, in some cases it is even reasoned.. We can do a site visit for a reasonable fee, which we will waive partially or entirely if the cleaning job is completed and the final price exceeds a certain amount.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<\/ul><\/div><\/div><\/div><!--close column table wrapper. Autoclose: 1 -->\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-k86aivkk-cd49bb9e2d3060d64310bc907b89f29f\">\n.avia-section.av-k86aivkk-cd49bb9e2d3060d64310bc907b89f29f{\nbackground-color:#b4d3db;\nbackground-image:unset;\n}\n<\/style>\n<div id='av_section_1'  class='avia-section av-k86aivkk-cd49bb9e2d3060d64310bc907b89f29f main_color avia-section-default avia-no-border-styling  avia-builder-el-3  el_after_av_one_full  avia-builder-el-last  avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-592'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-lemn3ivb-dc08a577e31589bfebf9103015b60f82\">\n#top .av-special-heading.av-lemn3ivb-dc08a577e31589bfebf9103015b60f82{\npadding-bottom:10px;\ncolor:#0a0a0a;\nfont-size:36px;\n}\nbody .av-special-heading.av-lemn3ivb-dc08a577e31589bfebf9103015b60f82 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-lemn3ivb-dc08a577e31589bfebf9103015b60f82 .av-special-heading-tag{\nfont-size:36px;\n}\n.av-special-heading.av-lemn3ivb-dc08a577e31589bfebf9103015b60f82 .special-heading-inner-border{\nborder-color:#0a0a0a;\n}\n.av-special-heading.av-lemn3ivb-dc08a577e31589bfebf9103015b60f82 .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-lemn3ivb-dc08a577e31589bfebf9103015b60f82 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-lemn3ivb-dc08a577e31589bfebf9103015b60f82 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-lemn3ivb-dc08a577e31589bfebf9103015b60f82 av-special-heading-h3 custom-color-heading blockquote modern-quote modern-centered  avia-builder-el-4  el_before_av_button  avia-builder-el-first  kiemel av-inherit-size'><h3 class='av-special-heading-tag '  itemprop=\"headline\"  >Why would you settle for less<\/h3><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div>\n<div  class='avia-button-wrap av-k8605ehs-524347f68e7c1bb51964ec75c375a8d7-wrap avia-button-center  avia-builder-el-5  el_after_av_heading  avia-builder-el-last '>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-k8605ehs-524347f68e7c1bb51964ec75c375a8d7\">\n#top #wrap_all .avia-button.av-k8605ehs-524347f68e7c1bb51964ec75c375a8d7{\nbackground-color:#f5be18;\nborder-color:#f5be18;\ncolor:#003149;\ntransition:all 0.4s ease-in-out;\n}\n#top #wrap_all .avia-button.av-k8605ehs-524347f68e7c1bb51964ec75c375a8d7 .avia-svg-icon svg:first-child{\nfill:#003149;\nstroke:#003149;\n}\n<\/style>\n<a href='https:\/\/uandbcleaning.hu\/en\/ask-our-offer\/'  class='avia-button av-k8605ehs-524347f68e7c1bb51964ec75c375a8d7 av-link-btn avia-icon_select-no avia-size-x-large avia-position-center'   aria-label=\"Ask our indicative price offer\"><span class='avia_iconbox_title' >Ask our indicative price offer<\/span><\/a><\/div>\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":"","_members_access_role":[],"_members_access_error":""},"class_list":["post-592","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.9 - 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